Sale Information and FAQs
While Kudos is working on a sekkret project, Koala-T has been tinkering away in our lab. For us, Meowcaps holds a special place in our heart. Back in early 2015, KeyKollectiv released our very first cap: Meowcaps V1.
Two years after the first launch, Koala-T has decided to revisit this classic. This time, she's incorporated our current design philosophy to create a Meowcap that is minimal but still captures the charm of the original.
We hope you have a chance to take one of these caps home with you soon!
Apr. 15th - Apr. 16th: Raffle Form goes live.
Apr. 16th: Invoices will be sent out shortly after raffle form closes.
Orders will be sent out between 5-10 business days once invoices have been paid.
Please see our General FAQ page here
Q: What is a Meowcap?
A: Meowcap was the very first artisan cap that KeyKollectiv made available to the public. Back then, our only interest was to make stuff that we wanted on our own boards. As owners of cats, the Meowcap just made sense. Now, two years after our first sale, we wanted to revisit this classic. Read more about our first cap below:
Q: What format will Meowcap V3 be available in?
A: They will be available in both MX and Topre format.
Q: Are there any limits to how many I can buy?
A: As supplies are limited, we want to make sure that we get these Meowcaps adopted to as many homes as possible. To do so, we will be limiting each order to 3 caps maximum per order.
Q: What happens if I win a spot in the sale but the caps I want aren’t available?
A: In the Google Form, you may select up to 5 caps that you wish to purchase. In the event that the cap you want is no longer available, you may choose to buy another style based on the preferences you provide.
Q: How many times may I enter the raffle?
A: In order to give everyone a fair chance, there is a limit of one entry per person. Please note that all duplicate entries will be cancelled and disqualified. In the event that multiple entries were made by accident, you may email us at firstname.lastname@example.org and we can adjust your entry accordingly.
Q: A family member/friend/significant other would also like to enter. Would we be disqualified?
A: So long as a different Paypal email address is provided, each entry will count as separate raffles.
Q: What if I want 2 or more of the same style?
A: No worries, just select the same style when prompted for your top choices.
Q: I won a spot but I’ve changed my mind and want to make adjustments to my order. What do?
A: Contact us at email@example.com. Please keep in mind that our stock is very limited and most caps will be allocated already. However, we will do our very best to accommodate your needs.
Q: How will we know if we’ve won a spot or not?
A: An invoice will be sent to the Paypal email address you provided in the entry form. Please be sure to carefully check your entry before completing the form.
Q: I received an invoice. How long do I have to pay it?
A: To ensure timely order fulfillment, we ask that all winners pay their invoices within 48 hours of receiving it. Please note that due to the limited supply, unpaid invoices are subject to cancellation and your spot may be forfeited to another entrant.
Q: The shipping address of my Paypal email address isn’t accurate/current! What do I do?
A: We ask that all entrants check their Paypal information before submitting their raffles. In the event that changes to shipping must be made, you can contact us and we will do our best to modify the order.
Q: Woo! Invoice paid. When can I expect to receive these caps?
Orders will be fulfilled in the order that it was paid. Expect tracking information (via Paypal) within 5-10 business days (usually shorter). Shipping times are based on USPS priority (CONUS) or First Class International (International) services.
Q: I've entered numerous KeyKollectiv raffles and I've yet to win. What gives?
We're sorry that luck hasn't been in your favor. Ideally, we'd be making enough caps for everyone but it simply isn't feasible for us. We certainly understand the frustration that comes with raffle style sales. If you would like to read more about our stance on cap distribution, you can check out blog post here:
Have more questions? Email us at firstname.lastname@example.org!